CSV FILE IMPORT DOESN'T WORK - ALWAYS SAME ERROR MESSAGE. HAVE TRIED EVERYTHING. HELP PLEASE

CSV FILE IMPORT DOESN'T WORK - ALWAYS SAME ERROR MESSAGE. HAVE TRIED EVERYTHING. HELP PLEASE

Thank you for your prompt reply. I'll take care of this query for you.

I've checked for any open investigations for the CSV upload process and found none. With regards to the name of the columns you have for the CSV file, it shouldn't matter since the system will still ask you to map them out. Say, for example, your Memo field can be mapped to the Description column in QuickBooks Online (QBO).

My colleague @FritzF shared an article above that shows 2 CSV formats accepted by QBO, which are 3 or 4 columns. Either format works fine.

Since an unusual error message keeps showing up, I suggest going through these steps:

1. Open your browser's private window. This isolates the cache, which is the usual cause of unexpected behaviors in browsers.
   • Google Chrome: Ctrl + Shift + N
   • Microsoft Edge: Ctrl + Shift + P
   • Firefox: Ctrl + Shift + P
   • Safari: Command + Shift + N
2. If that works, go back to your regular browser clear its cache.
3. If the issue persists, open an alternative browser available for you.

Have other questions in mind? Place them in the comments below, and I'll get back to you.